1,468 articles on "custom"

Think The Unthinkable

Think The Unthinkable by: Arvind Kumar “What the people in business think they know about customer and market is more likely to be wrong than right. There is only one person who really knows: the customer. In his book “Managing for resultsâ€...

Business And Finance  business finance market customer brand xerox think
Don't Be Afraid To Give Problem Customers The Boot

Don't Be Afraid To Give Problem Customers The Boot by: Tim Knox Q: In a recent column you made the point that the customer is always right, which I agree with. However, in the same column you also said that it is sometimes necessary give pr...

Auto And Trucks  auto trucks customer business right
Top Ten Strategies for Delivering 5-Star Customer Service

Top Ten Strategies for Delivering 5-Star Customer Service by: Bea Fields Customer satisfaction is valuable, but customer loyalty is priceless. In today's competitive world of business, it is becoming more and more important to deliver custo...

Marketing  marketing customers service customer business provide special
Seven Strategies for Building a Successful Internet Business

By 2004 Forrester Research, Inc. estimates that business-to-business commerce on the web will hit $2.7 trillion. It's true that the web can be a highly profitable venture, but without careful planning, your business may flounder before it ever m...

Computers And Internet  computers internet customers business store them
How to Build Friendships in Business

If you had a choice (which you do), would you rather work with your friends or the usual run of the mill customer? You, like many others, would want to do business with people who are friends – those people who you can trust and enjoy their patrona...

Marketing  marketing customers customer business quality
Are you a customer centric organization

Most companies think they are. After all, don't companies hire nice people, and provide them some training? Don't these same companies intend to do their best by supplying good products, installing toll-free numbers, and generally fixing pr...

Marketing  marketing customer customers organization
Does Your Business Need a Newsletter?

Does Your Business Need a Newsletter? by: Hans Hasselfors If you are not yet using a newsletter as a part of your internet marketing efforts then you are missing out on potential and existing customers becoming valuable long-term buyers. Newslet...

Online Business  online business newsletter product service customers
Benefits of a Marketing Strategy

The benefits of a marketing strategy are obvious for any business owner. A marketing strategy is designed to help you bring in more customers. However, these benefits seem to be even more important for online business owners simply because of the she...

Marketing  marketing audience products online customers available
10 Ways to Exceed Your Client's Expectations Every Time!

10 Ways to Exceed Your Client's Expectations Every Time!  by: John Alexander The following tips are just a few of the things I do as examples of setting my service apart from the crowd. In general, the weakest areas in the Internet Marketin...

Marketing  marketing client search customer about
Hits, Hits, & More Hits! But, What's Wrong

You can get all the hits you want, but if it doesn'ttranslate into customers and sales, then you have hits andthat's it! The average surfer spends about 26 seconds onyour web page. So, how do you turn those hits intocustomers and sales? 1,2...

Business And Finance  business finance customers sales customer hits