1,367 articles on "customer"

How to Get Your Customer talking

How to Get Your Customer talking by: Jay Conners Before we can sell our products to our prospective customers, we must first get to know them and their needs. The best way to do this is to get them talking. When you approach a prospective custom...

Marketing  marketing customer
Relax Your Customer

Relax Your Customer by: Jay Conners One of the most important skills a doctor can posses, is that of a bed side manner. In the same sense, it is important that sales people posses the same type of skill, to be able to put their customer at ease....

Marketing  marketing people customer sales
The Use of Customer Relationship Management

If you are running any kind of business the number one priority, as always, should be a solid business to customer relationship. Even though a customer may deal with several different people to help handle a problem, transaction, or information based...

Web Development  development customer program business customers
The Top 10 Reasons Your Business Needs a Web Site

The Top 10 Reasons Your Business Needs a Web Site by: J. M. Davis Does every business no matter how large or small need a presence on the Internet? Absolutely, and not just for the traditional reasons, but primarily because your website is an ex...

Business And Finance  business finance customers company about
"E is for Everything?? . . ."

s for Everything??..." by: Philippa Gamse This article was originally published in three installments in the "Foundry Trade Journal", 2001. Just this week, a member of my audience asked me the following: "Why would a local company, with a large...

Site Promotion  site promotion business mail customer internet
Basics of Affiliate Marketing

Basics of Affiliate Marketing  by: Matt Bacak Whether you realize it or not, if you've been on the Internet today, you have encountered affiliate marketing. If you have ever “clicked thru” one site to order something from another, the f...

Online Business  online business affiliate customers when
Evaluate Your Customer

Evaluate Your Customer by: Jay Conners When a customer walks into your office, don’t sell them the first product that comes to mind. Sit them down and evaluate their needs, than sell them the products that meet their needs. I once worked with ...

Marketing  marketing customer products them
6 Reasons why a website is critical to your business

Since I'm a web designer, I have a tendency to think everyone understands that having a website is important. Every once in a while, I have to remind myself that some people just haven't heard yet!Why is having a website such a big deal? He...

Business And Finance  business finance people company customers
11 ways to multiply your sales

11 killer ways to multiply your sales 1. When you make your first sale, follow-up with the customer. You could follow-up with a "thank you" email and include an advertisement for other products you sell. You could follow-up every few months. 2. You c...

Marketing  marketing products product customers
Don\'t Be Afraid To Give Problem Customers The Boot

Q: In a recent column you made the point that the customer is always right, which I agree with. However, in the same column you also said that it is sometimes necessary give problem customers the boot. If the customer is always right, at what point d...

Auto And Trucks  auto trucks customer business right customers