1,367 articles on "customer"

Is Your Customer Service Excellent

"The last person to buy from you is the most likely to buyagain and soon." This quote is an old one and I do not knowthe author but I do know it to be true. After spendingfourteen years of my life owning and running a retail artgallery, I was witness...

Marketing  marketing customer marcus personal after
Text ads as cost-effective envoys

This article discusses the roles of various advertising media, including text ads. The article concludes that text ads do have a role to play in businesses’ advertising campaigns, as cost-effective envoys.Today, there are many ways to advertise pr...

Marketing  marketing media adverts customers advertising
How To Attract Buyers Using The Right Sales Terminology

How To Attract Buyers Using The Right Sales Terminology by: Abdallah Khamis AbdallahIt is always important that you use the right terms when marketing your product to potential buyers. The right terminology may mean increased enquiries for your ...

Marketing  marketing product terms customers products sales will
Using Internet Auctions To Promote Your Local Business

Here is a little-used but highly effective way of reachingpotential customers, even in your local market: onlineauctions. A growing number of businesses are using auctions to attract asteady stream of customers. By listing on an auction site suchas e...

Business And Finance  business finance ebay auction slippers people customers
Why You Need a Newsletter

Why You Need a Newsletter by: Stephen Earley Jordan, II If you’re a small business owner you definitely need promotion. And, if you’re a freelancer—you ARE the product—so you’ll ultimately need self-promotion. Newsletters can not only ...

Writing  writing newsletters services office employees customers
Creating Customer Value

Creating Customer Value by: R G Srinivasan The purpose of business is to create and retain a customer. Much has been written about customer orientation, customer relationship management (CRM), Customer Lifetime Value (CLV) metrics, Customer Cen...

Marketing  marketing customer value product satisfaction business products
New Services And Changes Within The Call Center Industry Of The Philippines

The call center industry in the Philippines have significantly changed compared in the past. Before the introduction of outsourced call center agencies in the Philippines, such as Sykes, Convergys, eTelecare, and many others, the call center industry...

Online Business  online business center services industry philippines customer
Why Your Ad Failed

Why Your Ad Failed by: Robert WarrenSo you spent good money on an ad, put it in a magazine or newspaper, and waited patiently for phone calls that didn't materialize. You're upset: you feel that you've wasted money and time, and n...

Marketing  marketing advertising customers customer needs medium
Why Slicing and Dicing Your Customer List Can Give Your Customers The Most Targeted Message Ever!

Why Slicing and Dicing Your Customer List Can Give Your Customers The Most Targeted Message Ever! by: Nick James Have you ever received a sales letter or marketing piece that didn't speak to you at all? What about receiving a communication...

Online Business  online business list piece marketing customer groups segments
A Comparative Study in Customer Service

This month, I experienced the misfortune of having two laptop computers break down on me within a single week. One laptop was less than eight months old; the other had failed five times in less than two years. As you can imagine, I was extremely dis...

Business And Finance  business finance customer mail failed