941 articles on "customers"

Winning the Game Your Strategic Marketing Plan

If you want your small business to compete with the "big boys"you should have a "strategic marketing plan." A strategic marketing plan basically spells out how you will use youravailable resources to meet your company's stated goalsand objective...

Marketing  marketing customers objectives market plan
Getting Back to Basics: A Customer Service Tale

Getting Back to Basics: A Customer Service Tale by: Joy Fisher-Sykes One hot summer day my daughter and I ventured to our local craft store with one mission in mind – purchase velvet covered coloring panels called fuzzy boards. Little did we k...

Business And Finance  business finance cashier customers coupon customer basic
What Is A Mission Statement?

What Is A Mission Statement? by: Sue and Chuck DeFiore In order to do your mission statement you need to be able to answer the following: Why should this business exist? Who will be its customers and how will it benefit them? Why will they be...

Business And Finance  business finance customers exist sellers
Guard against conflicting messages.

Guard against conflicting messages.Did you ever consider that, without knowing it, you may be inadvertently sending the wrong messages to your customers? Consider the three following points:What you promise versus what you do.You can send a conflicti...

Business And Finance  business finance customers service level versus
Know Your Customer

Know Your Customer by: John K Mitchell How can you increase the profitability of your business and grow the value of your customers? By really understanding your customer base - how many active customers you have, how many inactive, how many are...

Marketing  marketing customers database would
Advertising Jobs

Advertising is a very interesting profession, provided that you have a creative mind. A lot of skills are called for in this profession. The motive is to enhance the sale of a particular product by describing the USPs of it and by luring customers to...

Marketing  marketing brand particular product customers advertising
Autoresponders = Automatic Internet Marketing Success

Autoresponders Automatic Internet Marketing Success by: Morris Clopton What if you could send out all the information that your potential customers have requested without checking your email or answering a phone? While this may seem impossible,...

Online Business  online business autoresponders autoresponder customers send
Infotronics New communication paradigms

Different businesses need to respond to customers differently. Some use the phone, some e-mail, others the fax or the post. Infotronics uses all of them - combinations of multi-channel solutions that help any business reach out to its customers more...

Business And Finance  business finance infotronics customers different relationships clients
Frequency Marketing Will Boost Sales

How often do you keep in touch with your past customers to announce a new product or service? Have you developed a relationship with your customers since their initial purchase? Do you consistently reward customers for their repeat business? Frequenc...

Marketing  marketing frequency customers strategy
Hold onto what you've got

You probably spend a great deal of your time looking for newcustomers or clients. However, are you sure your doingenough to hold onto the ones you've got. One of the leastcostly ways to grow your business is to get customers tocome back and buy ...

Marketing  marketing customers leave business care from