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“The more things change, the more things remain the same.”As e-mail, voice mail, and technology allow people to conduct business without ever seeing each other, the competitive edge can very well be the re-creation of conversation specifically c...
Business And Finance business finance employees family customers theyThere's more to customer service dealing with order fulfillment, returns, complaints and questions. Good customer service is based on respect and concern qualities that can't be spelled out in a company policy.Consider:The managers of two d...
Business And Finance business finance employees customers customer serviceWHAT’S THE DRIVE What is it that drives an employee? More specifically, what is it that causes an employee to WANT to do his or her job? After all, the answer to this question is the key to the motivation of employees and employer happiness. And, e...
Self Improvement And Motivation self improvement motivation employee money employees sureHiring good employees is not only important to business, it’s essential. Employees are the heart and soul of a business; they are the mechanism that makes a business run; they are the breath of life that enables a business to be something more than...
Business And Finance business finance employee employees person themOkay guys, it's time for part three of our plan. Are you ready? Have you made the commitment to re-energizing your staff? Have you followed the action steps and started to create your "dream department."Well, just in case there is a small handfu...
Business And Finance business finance team employees makeSatisfied Employees, A Powerful Marketing Strategy by: Kathleen GageEven in today’s still uncertain economic times, there are companies who are doing extraordinarily well. Why is it that some companies are thriving while others are barely maki...
Marketing marketing program employeesThis article relates to the Compensation and Benefits Competency, commonly evaluated in employee satisfaction surveys. The questions included in this competency will help your organization determine whether your employees feel they are fairly paid f...
Business And Finance business finance employees insurance health wereYou can meet your goals for your business this year. Consider these resolutions as ten steps to your success in 2005.1. Develop a business plan or strategic plan. You won't get where you're going unless you know where you want to be and let...
Business And Finance business finance employees plan eachTen Reasons to Implement Choice Theory in Your Organization by: Kim Olver What is Choice Theory (CT)? CT is a theory of the explanation of human behavior. CT has applicability to both a person’s personal and professional life. It teaches us ab...
Business And Finance business finance employees work needWhat Your Employees Want You to Know (But You Might be Too Afraid to Ask)This is a challenge for every company owner and manager. You have tremendous plans for growth and expect a lot of your employees. But do you know if the company is meeting your ...
Business And Finance business finance company employees work about