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Small Business Q&A with Tim KnoxIf you're a regular reader of this column you know that my numberone pet peeve is bad customer service. Nothing chaps my backsidemore than paying hard-earned money for a product or service onlyto have the provider...
Business And Finance business finance customer service saleIn my conversations with business people i'venoticed a surprising lack of understanding aboutthe Internet and its potential for their business.Most know it is important for business in generalbut dont really know why. Few really understandwhat i...
Business And Finance business finance internet customersYou’ve met a new prospect, accurately assessed their needs and determined that you can provide the product and service she is looking for. You’ve presented your information in an engaging manner and the prospective customer appears interested. Ma...
Marketing marketing sale customer businessWhat's Love Got To Do With It? by: JoAnna Brandi Customer Loyalty, we all want it. Don’t we? Some people say it’s dead - they say that customers are fickle, that they don’t want loyalty, that they just want the lowest price and the fa...
Marketing marketing customers business customerHow We Created a Thriving Online Business by: Scott Rauvers Six months ago, as our first job experience after graduating from college, my best friend and I started an online music store. That made us immediately stand out from the crowd. We have...
Online Business online business customers musicI always feel sorry when I am approached by someone who has no clue on how to advertise his or her business. For me there are three components to succeed in business:You MUST have passion for your business.How can you possibly succeed in your busines...
Marketing marketing business customers peopleFollowing up with your customer, once you've made a sale, isan important part of providing good customer service. Notonly is it an important part of developing a goodrelationship with your customer, but it will also enable youto introduce your n...
Marketing marketing customer customers willQ: In a recent column you made the point that the customer is always right, which I agree with. However, in the same column you also said that it is sometimes necessary give problem customers the boot. If the customer is always right, at what point d...
Auto And Trucks auto trucks customer business right customersSelling anything these days is difficult as competition is high and marketing strategies become more sophisticated by the day. Getting noticed amongst the thousands of others, and particularly getting consumers to buy your products, is a task that ca...
Marketing marketing customer20 Tips for Creating a Customer-Friendly Web Site by: Christopher Smith What annoys an Internet user the most? A quick unscientific survey of a local Internet cafe suggests the top three turn-offs are: Sites that are very slow to download; O...
Web Development development customers content sites