1,367 articles on "customer"

Know Your Customer

Know Your Customer by: John K Mitchell How can you increase the profitability of your business and grow the value of your customers? By really understanding your customer base - how many active customers you have, how many inactive, how many are...

Marketing  marketing customers database would
Keys To Good Customer Service

Answering phone call: One of the important steps to good customer service is to make sure that someone is always available to answer the phone when a customer calls into a business. Ensure that there is call forwarding or an answering service. People...

Marketing  marketing customer service extra
Make That Big First Impression With Postcards

There is no second chance in making a good first impression. That is true, especially in business. What you show your customers the first time they see you is the first impression they will get of you. Show them kindness and reliability and they will...

Marketing  marketing postcard postcards customers
How to Use Twitter for Customer Service

Customer Service problems can be daunting for any company. But the last thing you want to do is pretend that they don't exist or will never exist. The best thing to do is meet them head on, resolve issues, make the customer as happy as possible,...

Computers And Internet  computers internet customer twitter company service customers
The Top 10 Reasons Businesses Succeed

The Top 10 Reasons Businesses Succeed by: Jan B. King Only one of every 5 businesses makes it to its 5th year, and fewer still make it to 10 years. What do the successful businesses have in common? 1. The experience and skills of the top manage...

Business And Finance  business finance product times skills customer marketing
Guard against conflicting messages.

Guard against conflicting messages.Did you ever consider that, without knowing it, you may be inadvertently sending the wrong messages to your customers? Consider the three following points:What you promise versus what you do.You can send a conflicti...

Business And Finance  business finance customers service level versus
Stop Spinning Your Tires and Grow Your Business

Does operating your business these days remind youof spinning your tires? Are you generating a lotof activity but not moving forward? Believe it ornot, this could be a good sign. It could mean thatyou are ready to move from one stage of businessgrowt...

Business And Finance  business finance customers products existing time will
Strategies For Building Client Retention

Traditional marketing strategies encourage business owners to continually grow their businesses by adding new customers. It today's competitive world of business, it is more important than ever to aim for more transactions with existing customer...

Marketing  marketing clients customers they
Book Summary Secrets Of Word-Of-Mouth Marketing

Book Summary: The Secrets of Word-of-Mouth MarketingBy: Regine Azurin and Yvette PantillaThis article is based on the following book:The Secrets of Word-of-Mouth Marketing"How to trigger exponential sales through runaway word of mouth"George Silverm...

Marketing  marketing word mouth product customer service
The Fundamentals of Growing Revenue

If you want to grow your company's revenue, the most critical thing to get straight in your mind is that there are in fact only three ways to grow revenue - you can get more new customers, you can increase the value of your average sale, and yo...

Marketing  marketing customer offering customers service