1,367 articles on "customer"

4 Customer Service Mistakes Companies Should Avoid Making

4 Customer Service Mistakes Companies Should Avoid Making by: Russ Mate 1) Being placed on hold endlessly. Don't you just love it when you call a company and they place you on hold, leaving you to listen to their latest on-hold, recorded sa...

Business And Finance  business finance customer customeraposs minutes time
Keeping Control of your Brochure Making

Keeping Control of your Brochure Making by: Maricon Williams A printed brochure will never go passe because it is something every company needs. It is an avenue to keep customers coming. Brochures can be simple as black and white copy on a tri-f...

Computers And Internet  computers internet brochure customers business other
3 Ways to Gain and Keep Customers Using Postcards

3 Ways to Gain and Keep Customers Using Postcards by: Brett Curry In today’s competitive (sometimes cutthroat) marketplace, savvy business owners need to constantly look for ways to get and, more importantly, keep their customers. When used pr...

Marketing  marketing customers mail business customer offer
Telecommunications Industry Association updates to gomembers’ version 7.3

[Herndon, VA] gomembers, Inc. (http://www.gomembers.com) announced this week that the Telecommunications Industry Association (TIA: http://www.tiaonline.org) has updated their association+® software solution to gomembers’ version 7.3.“Updatin...

Computers And Internet  computers internet gomembers software solutions products member customers gomembersapos
Eight Simple Ways To Use Promotional Products Online

Eight Simple Ways To Use Promotional Products Online by: Nathan Allen With the increase competition on the Internet, it can be hard to find ways to make your company seem different from everyone else. One thing I believe Internet marketers are f...

Site Promotion  site promotion promotional products items product customers
Know Your Customer

Know Your Customer by: John K Mitchell How can you increase the profitability of your business and grow the value of your customers? By really understanding your customer base - how many active customers you have, how many inactive, how many are...

Marketing  marketing customers database would
Small Business Q & A How To Handle The Occasional Oop-See!

Q: My company is really in hot water with one of our best customers.I can't reveal exactly what happened, but suffice it to say thatwe really dropped the ball and the customer is furious. I'm noteven sure we can save the account. What'...

Business And Finance  business finance mistake customer make
Guard against conflicting messages.

Guard against conflicting messages.Did you ever consider that, without knowing it, you may be inadvertently sending the wrong messages to your customers? Consider the three following points:What you promise versus what you do.You can send a conflicti...

Business And Finance  business finance customers service level versus
How to Handle Customer E-mails Like a Pro

Sometimes as part of my work I'm asked to mediate between customers and website owners in dispute. As such, I get to read e-mail correspondence between both parties and I'm often appalled at what I read. One client wrote to company X to fin...

Computers And Internet  computers internet customer folder over
Hold onto what you've got

You probably spend a great deal of your time looking for newcustomers or clients. However, are you sure your doingenough to hold onto the ones you've got. One of the leastcostly ways to grow your business is to get customers tocome back and buy ...

Marketing  marketing customers leave business care from