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When was the last time you received great customer service?Last month? Last year? The early 80’s?It seems these days many businesses simply don’t place a highpriority on customer service. It’s evident from the kid at thedrive-thru who thrusts y...
Business And Finance business finance customer service email question timeWhat Not To Do With Your Leads by: Jay Conners Anyone that works in sales knows just how important it is to have lead sources to keep your pipeline filled. But it is not only how we obtain the leads that is important, it’s what we do with them...
Marketing marketing customer lead sales theyCustomer Loyalty by: Christoph Puetz Loyal customers are the foundation of almost every business. Going the extra mile to provide outstanding customer service is the first step to customer loyalty. But there is more. Of course - your products a...
Business And Finance business finance customer donapost customers theyCustomer Service: Stop Sabotaging Your Customer Relationships by: Lora J Adrianse If you've called for customer service recently you're familiar with this recorded message "This call may be recorded or monitored for quality purposes." ...
Business And Finance business finance csraposs customers theyCommunicating Value by: Terence R. Traut Abstract: People buy for their reasons, not yours. This article covers the key elements that prospects want to hear you talk about. Always, but especially during lean times, effective sales professionals...
Business And Finance business finance value customer customersHistorically, customer service was delivered over the phone or in person. Customers didn’t have many choices, and switching to competitors was cumbersome. Today, these methods are but two of the many possible touch points of entry for any given int...
Business And Finance business finance customers customer human service fromNetworking Tips - Getting An 800 Number by: Sue and Chuck DeFiore Another way to network is by using an 800 number and establishing a network of experts to refer your clients/customers to. An 800 number provides a way for your customers to reach...
Business And Finance business finance network customersHow many mottos for service companies have you heard that claim"We Listen to Customers"? Ignoring customers is like ignoring thebrown speckled leaves on your tomato plants. They both feed you.But every business gets customers who complain about a pro...
Business And Finance business finance customers week timeI recently participated as a judge for Inc. magazine's Web site competition. I expected the experience to demonstrate just how sophisticated Web sites have become among the small businesses that make up Inc.'s readership. I didn't see ...
Computers And Internet computers internet small business companies sites customerEveryday I see a common mistake being made on websites all overthe Internet. It results in lost customers, lost sales, poorvisitor figures, lost profits and more. In short, it has anegative impact on all aspects of the website and companyconcerned. I...
Computers And Internet computers internet customers needs from