1,367 articles on "customer"

Complaints and Questions Can Help Your Business Grow

How many mottos for service companies have you heard that claim"We Listen to Customers"? Ignoring customers is like ignoring thebrown speckled leaves on your tomato plants. They both feed you.But every business gets customers who complain about a pro...

Business And Finance  business finance customers week time
CASHING IN ON CUSTOMER SERVICE

When was the last time you received great customer service?Last month? Last year? The early 80’s?It seems these days many businesses simply don’t place a highpriority on customer service. It’s evident from the kid at thedrive-thru who thrusts y...

Business And Finance  business finance customer service email question time
Making A Small Store Go

I just got a note from a 19 year-old business student who isdetermined to start her own business. "It's a trendy clothingshop. I have the location, the start-up money, a lawyer, and anaccountant" she wrote enthusiastically. "My parents think I&a...

Business And Finance  business finance customers marketing gift
CRM = Customer's don't Really Matter

CRM was supposed to bring companies closer to their clients. The basic idea was to; find out what a client wants and needs, give it to them, and get them to be your client for life. But as with all good technology, it hasn't actually brought th...

Marketing  marketing customer tell
Responding to Complaints

It's possible that, in the course of your business dealings, you may (just may) have todeal with a complaint from a customer or client.... There are two ways you can go about this:You can stand up for your rights (and lose the customer and any p...

Writing  writing customer itaposs like
Winning Websites

Customers will form an opinion of your business as soon asthey look at your website. Therefore the same basic rulesapply that you use in the production of your brochure andyour business card - It grabs attention, it's easy to read,it has a benef...

Marketing  marketing customers just
10 Proven Ways To Accelerate Your Profits

10 Proven Ways To Accelerate Your Profits by: Steve Li 1. Make copies of your web site in many different languages. This'll allow foreign speaking people to read your web site and advertisements. 2. Give your customers a surprise bonus for...

Marketing  marketing people customers products give other
More Marketing Dope

More Marketing Dope by: Joy Gendusa Direct marketing can make you very successful, but you’ve got to understand the basics. Here are some more gems of the industry that can take you from being a diamond in the rough to the luminous bling-bling...

Marketing  marketing email customers will
Another 15 ways to kick your sales into high gear

In the last article, we reviewed 15 ways to kick your salesinto high gear. This article covers another 15 FREE and almost FREE techniques to do the same. Use all 30 effectivetechniques and watch your sales skyrocket!16. Offer a discounted product. Di...

Marketing  marketing sales offer product customers make
Back End Selling . . . .

There are other names given to "back-end"selling. You may think of it asfollow through… or maybe VALUE added. All are good terms. Let’s seehow you can profit from this idea.For our purpose today… let’s just FOCUS on the benefit of back-end se...

Marketing  marketing customer sale back