1,367 articles on "customer"

Global Banking Forced to Favour the Customer

Global Banking Forced to Favour the Customer by: David Llennac Banks worldwide are offering more and more new services that help the customer understand and plan for their future. The bank or financial institution is nothing without the customer...

Business And Finance  business finance banks customer rates bank
Tips for Curing Bad Customer Service

Tips for Curing Bad Customer Service by: David Bell Bad customer service is everywhere these days — unmanned front desks, surly servers, clueless staff, employees talking on the phone, and managers who refuse to acknowledge a customer. It’s ...

Online Business  online business customer waller service will
Putting The "Service" Back In "Customer Service"

Putting The "Service" Back In "Customer Service" by: Sean Cohen The future of customer service is here. Technology has made seeking out support faster and easier than ever. But, has your digital age company sacrificed true service in the name of...

Online Business  online business customer support service company customers mail even
Quality consulting major consumer products company

Organizational TQM Assessment The executive staff was trained on the key components of the Malcolm Baldridge criteria, and facilitated discussions that resulted in a baseline evaluation of the organization's TQM implementation. The Baldrige crit...

Business And Finance  business finance customer group problem problems technical
Dynamics Of A PROACTIVE Business!

Do you find yourself being Reactive to whatever comesalong, whenever it comes? Never quite knowing what toexpect or what your response would be when somethingout of the ordinary happens? Or are you Proactive andhave tried to anticipated what's n...

Business And Finance  business finance customer customers comes value
How To Ruin Good Customer Relations...In Two Easy Steps.

This article may be freely used in ezines, on websites or in e-books, as long as the by-line is left intact.Notification of publication would be greatly appreciated, and if possible, a copy of the relevant ezine or newsletter. Please send notificatio...

Business And Finance  business finance open didnapost customer back
7 High-Powered Selling Tactics To Increase Your Sales

7 HIGH-POWERED SELLING TACTICS TO INCREASE YOUR SALESCopyright 2002 By Bob LeducHere are 7 high-powered selling tactics many businesses overlook or ignore. How many do you use?1. CREATE HIGHER PRICED OFFERSIncrease your average size sale by combining...

Recreation And Sports  recreation sports customers questions business percent
Tech Support email Writing Exposed!

Tech Support email Writing Exposed! copyright(c)2004 by Diane M. Hoffmann For a long time, I have been noticing the sometimes appalling way that people write emails. Too many do not bother to check their writing before sending out their emails. We se...

Computers And Internet  computers internet support tech business emails email customer
ARE YOU USING ALL 7 OF THESE HIGHLY EFFECTIVE MARKETING TACTICS

Here are 7 well known, highly effective marketing tactics many small business owners overlook when developing their marketing program. How many have you overlooked?1. BE UNIQUEThe best way to beat your competition is to promote a distinct advantage y...

Marketing  marketing offer customers manyout service product
Making Customer Satisfaction Surveys Work

Making Customer Satisfaction Surveys Work  by: Martin Day Why bother? Good customer service is the life blood of any business. Although new customers are important good customer service will help generate customer loyalty and repeat business. Wi...

Marketing  marketing customer customers survey business they