1,367 articles on "customer"

The Seven Secrets to New Age Leadership

The Seven Secrets to New Age Leadership by: JoAnna BrandiDid you ever notice that In our American culture, we have the tendency to look outside of ourselves for leadership? That’s a trap. Isn’t it time we looked inside ourselves to see how w...

Business And Finance  business finance people leader change customer from
Customer Service and Call Center Outsourcing, What's The Buzz?

Customer Service and Call Center Outsourcing, What's The Buzz? by: Erwin Steneker The buzz is all about customer service and call center outsourcing, also known as BPO (Business Process Outsourcing). According to Gartner, the outsourcing ma...

Business And Finance  business finance outsourcing service customer
Are You a Passive Advertiser

What kind of a marketer are you? There are many ways to advertise. Some we are very familiar with, such as hype. There is a LOT of hype on the Internet. And I'm not going to tell you that hype doesn't sell, because it does. You see it on TV...

Marketing  marketing hype customers
An All-In-One Financial and Investment Account with American Express One

Finance and investment consumers are always on the lookout for better and more efficient ways to manage their money. A successful investment strategy means having fast and easy access to a full range of investment opportunities. An American Express O...

Business And Finance  business finance account access financial online customers investment range
Why I Don't Care About the Long or Short Copy Debate

Last week in our training course "Writing for the Web", I was asked about those long sales-y pages that you see for certain products online - you know the ones I'm talking about. The ones that go on and on and on for 5 or 6 presses of the page d...

Writing  writing short customer
Customer Loyalty - 4 Ways To Use A Bad Situation To Build Customer Loyalty

Entrepreneurs and small business owners build businesses based on providing value and personalized customer service. But if you have been in business very long, you know that sometimes a bad situation occurs with a customer despite your best intentio...

Business And Finance  business finance customer customers situation gate
Sales As A Positive Experience

Sales As A Positive Experience by: Don Osborne No matter what your age or stage in life, some words come with preconceived meaning. "Sales" is one of them. For most people, it means being put in a position to have to buy something you don't...

Marketing  marketing experience youaposre customer sales positive them
Power of Up-Selling-Techniques & More

The Power of Up-Selling..by Anthony L. DavenportBefore I get into how Up-Selling can benefit you and your sales, let me answer the question:What is an Up-sell?An up sell is when a customer is ready to order a product,or already has ordered a product ...

Marketing  marketing offer based customer product
Make the Most out of Every Sales Opportunity!

Make the Most out of Every Sales Opportunity:Don’t take “NO” for an answer!It’s easy to get discouraged when you make your best effort for a great sale and you’re met with a dead-set “no.” But don’t let it get you down. In actuality, ...

Marketing  marketing customer potential sale each
10 Heart-Stopping Ways To Intensify Your Sales!

1. Create benefit intensifiers for your list of ad copybenefits. Example, The Benefit: "Save More Time",The Benefit's Intensifier: "Never Seen Before".2. Use a little humor in your ad copy. It could be thelittle extra motive you need to close a ...

Marketing  marketing people visitors extra customer will