1,367 articles on "customer"

Why Every Business Needs A Professional Web Site

Okay...you are trying to land an account with a new customer and your first meeting is tomorrow. What do you wear? Tattered jeans and old running shoes? Of course not! You wear clothes that accurately reflect the professionalism of you and your busi...

Web Development  development customers impression want
How to Make Good Promotional Postcards

Since the early days of marketing, postcards have been used as an inexpensive way of sending a short message to customers. As businesses and technology improves, though, so does marketing. Many flashy and high-grade digital marketing materials have...

Marketing  marketing customers card digital postcard many
7 Simple Steps To Automate After Sales Follow Up

What sets direct marketing apart from mass marketing and image based advertising is the one-on-one customer relationship that is the foundation of this marketing approach a.k.a. relationship marketing. So it doesn't start or stop with a sale wh...

Marketing  marketing purchase customer will
A Little Mistake That Is Costing Businesses Millions Of Dollars Per Year

A Little Mistake That Is Costing BusinessesMillions Of Dollars Per Year The majority of businesses operate in highly competitive markets. What a customer can buy at your business, they most likely can buy at 101 other businesses.Perhaps an example wi...

Marketing  marketing customer desktop point business another
The Power of Customer Testimonials

The Power of Customer TestimonialsBeing in business is all about developing some level of trust with customers. In order to sell a product or service, there must exist a small amount of trust or theres no way in this world anyone would hand over thei...

Business And Finance  business finance customer lawn
Loyalty Cards Systems – Beware, Some Should Be Avoided

Loyalty Cards Systems – Beware, Some Should Be Avoided by: Jeff Walters Recently, I discussed a loyalty card system with a vendor who was selling quite a number of his systems to restaurants. I was shocked to discover the lack of detailed info...

Marketing  marketing meal restaurant card data customer
Getting Back to Basics: A Customer Service Tale

Getting Back to Basics: A Customer Service Tale by: Joy Fisher-Sykes One hot summer day my daughter and I ventured to our local craft store with one mission in mind – purchase velvet covered coloring panels called fuzzy boards. Little did we k...

Business And Finance  business finance cashier customers coupon customer basic
I Want My Money Back

I Want My Money Back by: Denise O'BerryNo matter what you do, there will come a time when a customer will ask for a refund for some reason or another. Do you give it to them? That depends. If you have an unconditional money back guarantee, ...

Business And Finance  business finance time customer refund worth
Customer Service - A Lost Art

Is customer service a lost art? Before you answer that question, take a moment and think about the last few times you have gone shopping or out to dinner. Okay, now that you have really thought about it, is your answer any different?Why is it that wh...

Business And Finance  business finance customer service always
Caring for Your Customers

Caring for Your Customers by: Terri Seymour You probably think I am going to say something like, "The customer is always right." Right?? Wrong. I have many philosophies when dealing with customers, but I definitely do not believe that the custo...

Online Business  online business customer people difficult