1,367 articles on "customer"

Winning the Game Your Strategic Marketing Plan

If you want your small business to compete with the "big boys"you should have a "strategic marketing plan." A strategic marketing plan basically spells out how you will use youravailable resources to meet your company's stated goalsand objective...

Marketing  marketing customers objectives market plan
A Little Mistake That Is Costing Businesses Millions Of Dollars Per Year

A Little Mistake That Is Costing BusinessesMillions Of Dollars Per Year The majority of businesses operate in highly competitive markets. What a customer can buy at your business, they most likely can buy at 101 other businesses.Perhaps an example wi...

Marketing  marketing customer desktop point business another
Mystery Shopper 007

Living a Double Life as a Mystery Shopper As a mystery shopper you are kind of like a spy. Just as James Bond gets briefed on his next top-secret assignment at some high-tech cave complex beneath a tropical island, you the mystery shopper are briefed...

Self Improvement And Motivation  self improvement motivation mystery shopper companies business customer
Effective Use of Autoresponders

Effective Use of Autoresponders by: Julie Martin How many hours a day do you spend trying to take care of email? Two, three, even more? If the majority of the emails that take up your time are simple questions that could be answered automaticall...

Online Business  online business time customer autoresponder even
What is vtiger CRM (Customer Relationship Management)

vtiger CRM is a customer Relationship Management system that increases productivity and maximizes the most customer satisfaction available. This program can help you bring the full potential to life in marketing, sales, and overall customer service. ...

Web Development  development vtiger customer business program best
The Synergy Paradigm

The Synergy Paradigm by: John Maceda Synergy: {n} The working together of two things to produce an effect greater than the sum of their individual effects. Most businesses operate on two distinct levels: Human Systems – Those systems that ar...

Business And Finance  business finance systems process human synergy customer must
Getting Back to Basics: A Customer Service Tale

Getting Back to Basics: A Customer Service Tale by: Joy Fisher-Sykes One hot summer day my daughter and I ventured to our local craft store with one mission in mind – purchase velvet covered coloring panels called fuzzy boards. Little did we k...

Business And Finance  business finance cashier customers coupon customer basic
Walking Talking Advertisements

Walking Talking Advertisements by: Will Dylan So you've made a sale. Great! Now what? You're not just going to sell your new customer a product and let them walk away, are you? Not when you're marketing on tight budget! You now ...

Marketing  marketing referral business customer program
Satisfying your Customers is as Simple as this...

Customer service is everywhere. It seems everyone we deal with now is a 'customer service representative'. Remember when they were bank tellers, flight attendants or just the person behind the enquiries desk? So why is the experience of fan...

Business And Finance  business finance service customer means
Sorry, No Customer Service After 4:00 P.M.

Sorry, No Customer Service After 4:00 P.M. by: David Leonhardt A few months ago, I wrote about ingenious styles of customer service that every business should know about, mostly because their employees were inflicting them on their customers. Fo...

Travel And Leisure  travel leisure customer service clerk wife deadpan